Are you willing to invest in your company’s website? Are you aware of the fact that website visitor tracking is an essential component of your online marketing strategy? You need more than marketing strategies and smart web design in order to have a successful online business. Using a tool like website visitor tracking is a must because coupled with an integrated CRM, website visitor tracking will help you form a clear idea about the success of your marketing strategies. If your current contact center software is too expensive then it is time that implement a Power Dialer to grow your sales.
After you implement a marketing strategy it is important to measure how effectively it is working, to determine whether if the impact you expected or not is being delivered. This is why you should use a website visitor tracking CRM that enables you to learn more about your visitors. CRM software providing analytics on your visitors and their browsing history is a necessity because it enables you to modify your marketing strategies and website design in order to achieve the best results. It is recommended to measure your visitor traffic constantly in order to see how efficient your marketing is. Do you know how many people visit your website every month? Are they coming from emails that your sales team is sending or other channels? Do you have the same amount of conversions regardless of the strategies that you use?
Analytical tools are valuable because they help you understand what your visitors are actually looking for when they visitor your business; you need to know what users are looking at and for how long to determine which marketing strategies to employ in the future and deploy your resources in the smartest and most effective ways. What do your visitors like about your website? Do you know which pages are viewed the most and how much time your visitors spend on them? What stirs the interest of your target audience and what does not? You can modify your marketing strategy based on the information provided by website visitor tracking and you can tailor your marketing strategy to the needs of your audience. With the help of a CRM integrated with website visitor tracking your business can also learn if there are any technical problems with your website; for example a page without any views might indicate that that page does not load.
Thanks to website visitor tracking tools you can maintain your business website and at the same time improve the way it works. You need to resort to a tracking tool that enables you to see how people interact with your website. You can personalize visitor experiences on your website and you deliver relevant content that will help prospects make purchases on your website and become loyal customers. In other words, with website visitor tracking, your business has the direct power to influence your target audience.
Call centers are vital to a business but what do you do when yours outbound sales team fails to meet your expectations? Have you thought about replacing your call center agents? How about upgrading the technology being used to make the calls? Have you heard about the Power Dialer and what it can do for you? This is a wonderful tool that will help your agents be more productive and it will eliminate wasted time. A power dialer will efficiently serve your agents with the next lead in line when they are free to take another call thus saving precious time.
It is useful to know that the power dialing system has many useful features and it is easy to implement. As far as cost is concerned, we should emphasize the fact that this investment is worth it in the long run and the sooner you will realize this the better. It is the business’ responsibility to help agents perform at their best and to make the most of their time. The good news is that you can do that with the help of a power dialer and you can improve the quality of your customer service with a single investment into a cloud-based contact center. While on the phone with prospects, you can leverage website visitor tracking by providing information that is requested by prospects and is targeted to the needs of your audience. The key is to make the information you send to your prospects genuine and useful for their needs. With the help of a website visitor tracking tool, your business will be able to see exactly what your visitors are interested in on your website and deliver a user experience based on that that encourages sales.
Resource box: We offer our clients a CRM that includes a wide range of business management tools including website visitor tracking for helping your sales team better understand your anonymous traffic. On our website you will find an impressive selection of CRM features including our Power Dialer and you can sign up for free today. Feel free to contact us if you need more information about our CRM services.